Delivery Information
Freight Damage:
Freight and shipping damage shall be reported to CWS within three (3) calendar days of receipt of goods. It is the purchaser/customer responsibility to note any damage before signing the delivery receipt. If damage has occurred to the outboard, purchaser shall make note of such before signing for delivery. Customer shall not refuse delivery of the outboard based on damage. In the event of shipping or freight damage, customer shall keep and safeguard all factory packaging, including, but not limited to, all external packaging, all internal styrofoam, bubble wrap, and cardboard supports. In the event a product was damaged during shipment and proper and timely notification was given to CWS, CWS will file a damage claim with the carrier. Damage or loss of goods that are outside the control of CWS is not to be considered basis for waiver of the cancellation and refused shipments provision contained herein.
Placing Your Order
Online checkout is quick, convenient, and 100% secure Order anytime: 24 hours a day, 7 days per week!, Receive an instant order confirmation, Online orders are sent directly to our warehouse for priority processing, Tracking information is automatically emailed when order is shipped.
Shipping policy
Shipping Policy at BoatMaxOnline
At Boat Max Online, we pride ourselves on delivering exceptional products and services to our customers. To make your shopping experience as convenient as possible, we've created a simple and easy-to-understand shipping policy. Please note that we currently ship only within the United States.
Estimated Shipping Times:
- Heavy Outboard Motors (2.5 to 30 hp): 2-10 business days
- Light Products (Electronics and Parts): 1-7 business days
Shipping Carriers:
- Heavy Outboard Motors: Shipped via T-Force Freight / FEDEX Freight / XPO Freight
- Light Products: Shipped via UPS or FEDEX, depending on the product and destination
Please note that the estimated shipping times mentioned above are guidelines and may vary depending on the destination and other factors. We will provide you with tracking information as soon as your order is shipped, so you can easily track the progress of your package.
We work diligently to ensure that your order is packed and shipped as quickly as possible. However, there may be instances when shipping delays occur due to unforeseen circumstances or events beyond our control. In such cases, we appreciate your understanding and patience.
Should you have any questions or concerns regarding our shipping policy or your order, please feel free to reach out to our customer support team. Thank you for choosing BoatMaxOnline™.com for your marine needs.